WineQ helps convert wine aisle confusion into confident purchases. By offering instant, personalised wine recommendations, it boosts sales, improves customer experience, and drives loyalty — all with minimal staff input or tech setup.
Unlike generic bots, WineQ is purpose-built for wine retail. It combines sommelier-level insights with AI to deliver personalised recommendations in seconds — online or in-store. It’s not a support bot; it’s a sales conversion tool.
WineQ runs on a retail media model. Wineries and distributors pay to include their wines in the sponsored match pool. Retailers can use the tool for free, with optional upgrades and performance-linked models available.
It’s plug-and-play. For in-store use, we provide a QR code and simple display materials. Online, we offer lightweight, no-code integration that fits seamlessly into your site. Setup support is included.
Yes. You’ll receive access to detailed reporting — including customer interaction data, recommendation conversion rates, and product-level performance — to help you fine-tune your strategy and track ROI.
Shoppers answer three simple, intuitive questions about taste preferences, occasion, or food pairings. Based on this, the AI instantly suggests wines that match their profile — eliminating guesswork.
Absolutely. WineQ levels the playing field, giving smaller operators access to advanced AI tools typically used by big players — without the cost or complexity.
Yes. WineQ is fully compliant with Australian privacy laws and data protection regulations. No personally identifiable information is collected or stored during the recommendation process.