Terms & Conditions

Last updated: 01 May 2025

These Terms and Conditions (“Terms”) govern your access to and use of the WineQ website at www.wineq.ai (“Website”) and the WineBot wine recommendation tool (“WineBot”), owned and operated by WineQ Pty Ltd (ABN 66 684 043 016), located at 81-83 Campbell St, Surry Hills, NSW 2010, Australia (“WineQ”, “we”, “us”, “our”).

By using our Website or interacting with WineBot, whether directly or via a third-party site, you agree to these Terms. If you do not agree, please refrain from using our services.

1. Use of Services

You may use our Website and WineBot for personal, non-commercial purposes in accordance with these Terms. You agree not to:

  • Use our services for any unlawful, misleading, or harmful purpose;
  • Interfere with or disrupt the operation of the Website or WineBot;
  • Use WineBot for data scraping, reverse engineering, or duplication of our technology.

2. Wine Recommendations

WineBot provides wine suggestions based on user preferences and algorithmic modelling. These recommendations are for general informational purposes only. WineQ does not guarantee the suitability, availability, or accuracy of individual product matches and does not accept liability for any outcomes arising from consumer purchase decisions.

3. Third-Party Sites

WineBot may appear on websites not owned or operated by WineQ. We are not responsible for the content, privacy practices, or performance of those third-party websites. Your use of WineBot on such sites remains subject to these Terms, but additional terms or conditions may apply as set by the hosting site.

4. Intellectual Property

All content on the Website and within WineBot—including software, logos, branding, design, and text—is owned by or licensed to WineQ. You may not reproduce, distribute, or modify any part of our services without prior written permission.

5. User Data & Privacy

By using our services, you consent to the collection and use of your data as described in our Privacy Policy. You agree that we may analyse non-identifiable user interactions for performance, improvements, and commercial insights.

6. Limitation of Liability

To the extent permitted by law:

  • WineQ excludes all warranties, express or implied;
  • WineQ will not be liable for any loss, damage, or expense (including indirect or consequential loss) arising from your use of the Website or WineBot.

7. Availability

We aim to maintain uninterrupted access to our services but cannot guarantee that the Website or WineBot will always be available, secure, or error-free. We may modify, suspend, or discontinue any aspect of our services at any time without notice.

8. Amendments

WineQ reserves the right to update these Terms at any time. Any changes will take effect when posted on the Website. Your continued use of the Website or WineBot after such updates constitutes acceptance of the revised Terms.

9. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of NSW.

10. Contact Us

If you have any questions about these Terms, please contact:

WineQ Pty Ltd
ABN: 66 684 043 016
81-83 Campbell St
Surry Hills, NSW 2010
Email: info@wineq.ai