Last updated: 01 May 2025
These Terms and Conditions (“Terms”) govern your access to and use of the WineQ website at www.wineq.ai (“Website”) and the WineBot wine recommendation tool (“WineBot”), owned and operated by WineQ Pty Ltd (ABN 66 684 043 016), located at 81-83 Campbell St, Surry Hills, NSW 2010, Australia (“WineQ”, “we”, “us”, “our”).
By using our Website or interacting with WineBot, whether directly or via a third-party site, you agree to these Terms. If you do not agree, please refrain from using our services.
You may use our Website and WineBot for personal, non-commercial purposes in accordance with these Terms. You agree not to:
WineBot provides wine suggestions based on user preferences and algorithmic modelling. These recommendations are for general informational purposes only. WineQ does not guarantee the suitability, availability, or accuracy of individual product matches and does not accept liability for any outcomes arising from consumer purchase decisions.
WineBot may appear on websites not owned or operated by WineQ. We are not responsible for the content, privacy practices, or performance of those third-party websites. Your use of WineBot on such sites remains subject to these Terms, but additional terms or conditions may apply as set by the hosting site.
All content on the Website and within WineBot—including software, logos, branding, design, and text—is owned by or licensed to WineQ. You may not reproduce, distribute, or modify any part of our services without prior written permission.
By using our services, you consent to the collection and use of your data as described in our Privacy Policy. You agree that we may analyse non-identifiable user interactions for performance, improvements, and commercial insights.
To the extent permitted by law:
We aim to maintain uninterrupted access to our services but cannot guarantee that the Website or WineBot will always be available, secure, or error-free. We may modify, suspend, or discontinue any aspect of our services at any time without notice.
WineQ reserves the right to update these Terms at any time. Any changes will take effect when posted on the Website. Your continued use of the Website or WineBot after such updates constitutes acceptance of the revised Terms.
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of NSW.
If you have any questions about these Terms, please contact:
WineQ Pty Ltd
ABN: 66 684 043 016
81-83 Campbell St
Surry Hills, NSW 2010
Email: info@wineq.ai